Performance Management

Author(s)
Sustainable Management Development Plan (SMDP), U.S. CDC
Date published
Mar, 2011
Last updated
25 Jan 2020

Summary

This course is a practical introduction to setting and managing performance plans with staff. It introduces methods for providing positive and corrective feedback in a constructive way.

When participants complete this course they will be able to:

  • Develop a positive work environment that encourages high performance
  • Align and motivate work teams to a common purpose
  • Adapt management style based on individual needs
  • Set and communicate clear expectations and objectives
  • Provide effective and timely feedback to both reinforce and improve performance
  • Address behavioral and performance problems with employees in a constructive way
  • Conduct a performance appraisal

This course includes a participant workbook, facilitator guide, PowerPoint presentation and job aid to help managers use the key tools.

Estimated course length: 5 hours

Target audience: Public health professionals who supervise staff or are responsible for evaluating staff performance