WHO Laboratory Quality Management System Training Toolkit

World Health Organization
Date published
Jan, 2005
Last updated
25 Jan 2020


Training laboratory managers, senior biologists, and technologists in quality management systems is a step towards obtaining international recognition; it is a step that all countries should take. This training toolkit is intended to provide comprehensive materials that will allow for designing and organizing training workshops for all stakeholders in health laboratory processes, from management, to administration, to bench-work laboratorians. This training toolkit was developed through collaboration between the WHO Lyon Office for National Epidemic Preparedness and Response, the U.S. Centers for Disease Control and Prevention (CDC) – Division of Laboratory Systems and the Clinical and Laboratory Standards Institute (CLSI) http://www.clsi.org.

It is based on training sessions and modules provided by CDC and WHO in more than 25 countries, and on guidelines for implementation of ISO 15189 in diagnostic laboratories developed by CLSI that are essential for quality management of a public health or clinical laboratory. Trainers, be they national or international, can select and customize the available materials in order to design and set up workshops that fit the local training needs of their target audiences.

To access the toolki, visit: https://www.who.int/ihr/training/laboratory_quality/en/